- Create Opportunities without Increasing Cost
- Comprehensive Platform
- Excellent ROI
- Many Features Available
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"I have been using Showroom WatchDog from CAR-Research for over 12 years at a number of my dealerships. If I had only one product that I could recommend to you that will SELL you more cars RIGHT NOW, and make your people better at their jobs…..THIS IS IT!!! I put Showroom WatchDog in my Toyota store in River Oaks and we DOUBLED our sales. BELIEVE IT…..it works"–BRUCE GLASCOCK - DEALER AT TOYOTA OF RIVER OAKS
"We went from #3 to #2 in the US in Toyota sales last year, and CAR’s WatchDog product is one of the main contributors to our success. Without knowing the real WHY my customers did not buy, or what really happened on the sales floor, we are shooting in the dark when we try to get the customer back in. This product is a winner, and I can’t imagine hitting these numbers without the information we get from WatchDog interviews"–NATE MURPHY - GM AT FRED HAAS TOYOTA WORLD
"“I would not run a store without this product. I have run the 2nd largest Toyota store in America for 20 years and I would never have gotten the numbers I achieved without the information I get from my customers with Showroom WatchDog….I actually pull unsold customers out of my competitors stores and back into mine with WatchDog interviews….quite incredible”"–SHAHIN SALEHOUN - GM AT FRED HAAS NISSAN
You will be able to increase buyer traffic on your website and then turn that visit into an actual lead and potential sale. More traffic to your website, equals more vehicles sales which grows your dealership’s overall revenue.
Overcome “true” buyer objections by identifying false excuses that buyers often give. With a comprehensive and an always up-to-date database, you will have the best information available to sell more vehicles.
How many more vehicles could you service with more information about each vehicle? With the most robust CRM platform in the industry, now you can service as many vehicles as your staff can handle.
Contact more customers at the right time, using the right methods in a single easy-to-use platform. Your customers will get the personal touch that they deserve.
Increase Revenue by Marketing Your Dealership with DealFinder
Dealership marketing from DealFinder will result in generating new business for you and maintaining customer loyalty. Using our XRM integrated marketing platform, you can create additional dealership opportunities without having to increase your advertising spend. In fact, our marketing platform will help increase revenue in all of your dealership departments. This includes equity searches, high mileage and payment vehicles, high interest rate vehicles, service CP opportunities, declined OP code marketing, service penetration and retention, finance contract opportunities and more. Our automotive BDC also assists dealerships in generating new business. Call us today for more information.
Generate Business with Dealership Marketing from DealFinder
If you want to generate business and increase revenue at your dealership, then come to DealFinder for dealership marketing. Our XRM integrated marketing platform will create opportunities without increasing the cost. It is a comprehensive platform that provides excellent ROI with many features available. Contact us today for more information.
Absolute “Musts” for a Successful Automotive Sales CSI
Published by Keith Shetterly on October 6, 2015
When providing a service such as automotive sales you want to make sure you are doing it the right way. By the right way we mean your customers are satisfied and willing to do business with you again. Nothing helps more than knowing your customer satisfaction index score.
Knowing your score helps you keep you aware of changes and improvements that need to be made. We’ve developed a way to automate the survey process, improve your score, and increase your income. Here are the absolute “musts” that we’d want included in a successful automotive sales CSI and why we put them in there for you.
Provides Excellent Customer Feedback
In the past, requesting customer feedback was a long process filled with direct mail surveys that didn’t get opened. Now, the process is completely automated. The fact this process is automated is a must for any company because it keeps you and your team members focused on the customers. After doing business with you, your customer will receive an automated survey request in their email. Once the survey is filled in it is sent to the automatic grading system.
Automatic Grading System
Once the survey lands in the automatic grading system, it is graded, sorted, and added into your customer satisfaction index score. Your score will always be based off the received and confirmed information provided. By separating the score into categories, the CSI highlights the exact areas where your business needs improvement. This helps you keep track of how well your team members are handling customers' wants and needs.
Trying to hone in on the processes that need improvement in your dealership can be a task. Now the information is laid out in front of you. Whether your customers think your company is lacking or doing a great job will be clearly visible by the scores you receive. Having that information in one place streamlines the process of improving on your scores, if and where needed.
Improves Dealership Experience
You want to get more customers and close more deals. By having a high CSI score you can bet your reviews on other websites are high as well, because you know your clients are satisfied. Having good customer satisfaction ratings is key in being referred to friends and family who may be searching for a vehicle. The more business you gain by word of mouth, the less you have to seek out from other sources.
Integrated Into a Revolutionary CRM
Our CRM lets you keep in touch with your customers like never before. The CSI automated scoring system is just the start of the excellent programs included in our revolutionary Car-Research XRM. Other benefits include generating new business, identifying your dealerships assets, and focusing on sales initiatives from various sources.